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Customer Service

Shipping & Delivery
Your item will ship USPS First Class 7 to 10 days or Priority 2 to 3 days, depending on your location. Your order will ship within 3 business days from the date of purchase. Delivery times are subject to change and there is no guarantee that the USPS will deliver within the days listed for First Class or Priority Mail. International orders are subject to tariffs, taxes and customs fees which is not the responsibility of Bettula. Bettula is not responsible for lost, delayed or damaged items once they have shipped. Please check first with your local post office and postal carrier.
Privacy & Security
Bettula is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. You can do this at any time by contacting us via the email address on our website.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Returns & Replacements
If you are unhappy with a purchase please let us know within 3 days of receiving and we will find the best solution to satisfy your needs. Options may include a refund for unworn items that are returned within 7 days of receipt or an exchange for unworn items. Bettula is not responsible for return shipping costs.
Ordering
To purchase from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Payment, Pricing & Promotions
We accept all the following forms of credit card payment: Visa, Mastercard, Discover and American Express. Product promotional prices and availability are subject to change without notice. Michigan residents will be charged 6% sales tax.
Viewing Orders
To view the status of your order, log into your account and select the "My Orders" tab.